Pressure Washing STL ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. INFORMATION WE COLLECT
We collect the information necessary to provide and improve our services.
Personal Information - Full name - Email address - Phone number - Mailing or service address - Details about the services you request
Usage Information - IP address - Browser type and device information - Interaction logs - Cookies and tracking technologies
Communication Data - Notes and service preferences - Records of your inquiries and requests
2. HOW WE USE YOUR INFORMATION We use the information collected to:
- Provide and operate our pressure washing and exterior cleaning services - Respond to inquiries, provide quotes, and schedule appointments - Improve the quality of our services and the user experience - Provide customer support - Process requests and manage your account - Send service-related notifications - Comply with legal obligations We do not sell or trade your personal information.
3. MOBILE AND SMS DATA PROTECTION
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging opt-in and consent data; this information will not be shared with any third parties.
4. SERVICE PROVIDERS
We may use operational service providers to support web hosting, payment processing, infrastructure management, and customer support. These providers are contractually obligated to maintain confidentiality and protect your information.
All of the categories above exclude text messaging opt-in consent data; this information will not be shared with any third parties, except with the aggregators and providers of the text messaging service.
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Maintain site functionality - Analyze performance - Save user preferences
You may disable cookies through your browser settings, although some features may not function correctly.
6. DATA SECURITY
We implement industry-standard safeguards, including:
- Encrypted data transmission - Secure server infrastructure - Restricted internal access controls
While we take reasonable measures to protect your information, no system can guarantee absolute security.
7. DATA RETENTION We retain personal data only for as long as necessary to:
- Provide the requested services - Comply with legal obligations - Maintain system performance
You may request deletion of your information by contacting us using the details provided at the end of this policy.
8. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access your personal information - Correct inaccurate data - Request deletion of your information - Opt out of marketing communications
Requests may be submitted using the contact information below.
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us using the details below.
12. TEXT MESSAGING (SMS) — CONSENT AND OPT-IN
By providing your phone number on our forms, you give your express consent to receive text messages (SMS) from Pressure Washing STL related to our services, including appointment reminders, quotes, follow-ups, and important notifications.
- You may stop receiving messages at any time by replying STOP. - For help, reply HELP. - Message frequency may vary. - Message and data rates may apply depending on your carrier. - Your phone number will never be shared, sold, or transferred to third parties for marketing purposes. - Consent to receive SMS is not a requirement to purchase our products or services.
